Frequently Asked Questions
Everything you need to know about your next fashion find.
What is the standard shipping timeframe?
We offer standard shipping across Australia, with most orders arriving within 3 to 7 business days. Express shipping options are available at checkout.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply log into your account to initiate a return label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your delivery.
Are your clothing items true to size?
Our garments generally follow standard Australian sizing. We recommend checking the detailed size guide on each product page for specific measurements.
Do you offer international shipping?
Currently, we only ship within Australia and New Zealand to ensure the fastest delivery times and best service for our local customers.